Terms & Conditions

Agreement to Terms

By accessing or using the services provided by Black Queen Chauffeurs through our website, mobile platforms, or in-person interactions, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, you should not use our services.

Services Offered

Black Queen Chauffeurs provides luxury transportation services, including pre-booked rides for individuals and groups. Service availability may vary based on location, time, and vehicle availability.

We reserve the right to modify or discontinue services at any time without prior notice.

User Responsibilities

To use our services, you agree to:

Provide accurate, up-to-date personal and booking information
Use the services only for lawful, appropriate purposes
Treat drivers and staff respectfully and responsibly
Not misuse, resell, or interfere with our services

We reserve the right to deny service or terminate accounts that violate these expectations.

Driver Applications

Individuals applying to drive for Black Queen Chauffeurs must submit accurate information, including valid licensing and vehicle details. All applicants are subject to background checks and eligibility screening.

Submission of an application does not guarantee selection.

Payment Terms

All bookings are subject to our pricing policies, which are clearly communicated during the booking process. Payment is due at the time of service or in advance, depending on the arrangement.

We accept major credit/debit cards and approved digital payment platforms. All transactions are processed securely.

Cancellation & Refunds

Cancellations may be subject to fees depending on the timing. Refunds, if applicable, will be issued according to our cancellation policy. No-shows or last-minute cancellations may result in a full charge.

Liability Disclaimer

While we take every measure to ensure a safe and timely experience, Black Queen Chauffeurs is not responsible for:

Delays due to weather, traffic, or other uncontrollable events
Loss, theft, or damage to personal belongings during transport
Personal injury or damages not resulting from our direct negligence

Intellectual Property

All content on our website and platforms—including logos, graphics, text, and design—is the property of Black Queen Chauffeurs and may not be copied, distributed, or used without permission.

Modifications

We may update these Terms & Conditions at any time. Your continued use of our services implies acceptance of any changes. We encourage you to review this page regularly.

Contact Us

For questions or concerns regarding these Terms & Conditions, please contact:

📧 ceo.admin@blackqueenchauffeurs.com
🌐 www.blackqueenchauffeurs.com